We aim to deliver within the timescales stated although at times delivery may be subject to conditions outside our control. All delivery times are approximate and we will not be held liable for any compensation or damages as a result.
If we are unable to deliver within our normal delivery time, we will contact you immediately. If we are unable to furnish a new date or should you choose not to wait, we will give you the option of a full refund.
All orders that are in stock and received before 12:30pm GMT will be despatched the same day.
Any orders received after 12:30pm GMT or over the weekend will be despatched the following working day.
Delivery times and prices depend on the weight of your order and where the goods are being sent to.
Postage and packaging costs will be added to the value of your order, which you can view prior to purchasing based on the following criteria:
Postage Prices according to Destination:
- UK and Northern Ireland : Free
- UK (Channel Islands) : Free
- Europe : Free
- USA : £20
- Australia : £10
Delivery within UK will generally take 1-5 working days from date of despatch.
Delivery to Republic of Ireland will generally be 2-8 working days from date of despatch.
Delivery to USA will generally be 3-5 working days from date of despatch.
Estimated delivery time for all other destinations is 7 working days from day of despatch.
All deliveries are guaranteed to reach you within 14 working days from despatch. If you have not received your parcel within 14 days, please phone 020 7461 0283 and/or send e-mail to firstname.lastname@example.org
Packaging costs are included as part of the Postage and Packaging charge, however additional gift wrapping services are available at an additional cost of £2.00 per packet.
We reserve the right to change special offers on postage and packaging at any time.